Get in touch

+44 (0) 28 9099 2882


The web’s driving force

The web’s driving force

Words are the driving force of the web, and other forms of media supplement and complement them. The largest video website in the world is also the second most popular search engine in the world. YouTube knows that they deliver video on demand, and that words are the currency by which it works.

People want to know your price. Your value proposition. Your product specification. Your speed of delivery. Your terms and conditions. Your returns policy. The CVs of your senior people – or a link to their LinkedIn profile. Your case studies and track record. What your customers think of you. And so on.

If your price is too expensive, no amount of technology, design or dancing girls is going to win you the sale. If you haven’t bothered to put your senior people’s CVs online and your competitors have, you run the risk of not making the agency shortlist. If your returns policy is harsh, people will go elsewhere.

To understand the centrality of words is to embrace the discipline of structuring content to thrive in this interactive marketing environment. People DO read websites. If your content is well structured and correctly prioritised they WILL engage with what you say.

Read more


By Gareth Dunlop

Gareth formed Fathom in 2011 and has been in the business of design performance for over two decades.

View more insights by Gareth

Like to read more of our insights regularly?

Receive our monthly insights newsletter straight to your inbox.

To prove you’re a human please rewrite the following into the box below.

Latest from the blog

Our latest views and ideas

Our Cookie Policy

Find out more I accept

Like most websites, ours uses cookies to make sure you receive the best experience possible. These cookies are safe and secure and do not store any sensitive information. To continue, please accept the use of cookies.