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Case studies


Improving the digital journeys for 48’s customers

The world is awash with products which claim to be different – to be better, cheaper, smarter, faster than the others. But 48 is truly unique in Ireland.

How we helped 48


Bringing Flender to new audiences

Flender faced a challenge. The global peer–to–peer lending (P2P) market has grown steadily since 2005, and over $50bn is lent every year. Flender had an ambitious vision to be part of this disruption of the banking industry, however, with a partially built platform, they needed help to bring their dream to reality.

How we helped Flender

Permanent TSB

Helping Permanent TSB get to know their customers

Retail banking is a highly competitive sector and banks must continue to strive deliver an outstanding experience across all situations and contexts – online and offline. Permanent TSB provided excellent support to their 1.1 million customers through their 75 high street branches and they wanted to make sure that they provided at least that level of service and experience online.

How we helped Permanent TSB


Helping the PSNI to become leaders in digital strategy

Police Service of Northern Ireland (PSNI) wanted to have the leading digital strategy of any police service in the UK and Ireland. To achieve this, they needed a new best–in–class website to form the foundation of their strategy. Their new website, which launched in February 2016, made that vision a reality.

How we helped PSNI

Tourism NI

Helping Tourism NI find out how much their site met their users needs

Tourism NI wanted to test how well served the needs of visitors to the site.

How we helped Tourism NI

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